FREQUENTLY ASKED QUESTIONS

Wheel Fun Adventures is located in Cochrane, AB. We can provide delivery services to Calgary International Airport. 

By renting one of our 4×4 vehicles you will have access to so much more than just a paved road, choosing Wheel Fun Adventures gives you access to gravel and back roads taking you further into the wilderness than other vehicles can go. 

Please be warned that our insurance policy does not cover our vehicles for any roadway not defined as a “highway”. Our vehicles are suitable for off road exploring but this done at your own risk in the event a tow truck is needed.

If travelling on any roadway not deemed a “highway” such as a restricted area or you are stuck in a vehicle accident or in need of assistance, additional charges (ie., towing, vehicle damage, etc) will be the responsibility of the Guest to pay.

Please read our full Terms & Conditions or contact us with questions about off-roading and safety. 

Each vehicle comes with mandatory vehicle insurance provided by the booking platform you have chosen to rent with. All booking platforms require rental insurance at an additional fee to the renter. Please check out out listing on Outdoorsy and RVezy for more information. 

Each booking platform looks at insurance as a different cost, please continue to the check out page on booking platforms to determine the fee. 

A security deposit of $1,500 CAD is required with each booking. This will be refunded to the Guest in the same format it was received. Wheel Fun Adventures will make every effort to return the security deposit back to the Guest upon Drop-Off but has the right to hold the deposit up to 10 days after the vehicle is returned to complete. 

Yes. The minimum rental period is 3 days and maximum rental period is 29 days. Please contact us if you have any questions about booking longer than 29 days.  

Yes. A 100% refund will be issued if the Guest cancels the booking 30 days or more prior to the Pick-Up date. Cancellations made between 14-29 days prior to the Pick-Up date will result in 50% refund of the total amount paid including the rental deposit and any other amounts paid to Wheel Fun Adventures. There will NOT be a refund issued if a Guest cancels a reservation less than 14 days prior to the Pick-Up date.

Each vehicle is allotted 200KM per day. This means a 3-day rental period will be allotted a total of 600KM for duration of the rental period. 

Additional kilometres will be charged at a rate of $0.50/ additonal KM used will be calculated at the time of Drop-Off.

There will be no refund or credit for kilometres purchased but not used.

No. At the start of each rental period Wheel Fun Adventures will provide guests with a full tank of gas. It is the responsibility of the Guest to fuel the vehicle during the rental period and return the vehicle with a full tank of gas at the time of Drop-Off, each vehicle takes regular unleaded fuel (87). If the vehicle is returned without a full tank of gas a $40 inconvenience fee will be applied on top of the cost to fill the tank of gas. 

Yes. Any rentals that are between 7-13 days in length will receive a 10% discount, rentals between 14-29 days in length will receive a 20% discount. The discount will be applied automatically on the booking page.

Yes, we love a good furry companion! With each rental ONE dog is allowed for an additional fee of $50. As much as we love other animals, its best we keep it to just dogs! If there is excessive dirt and hair from your furry friend an additional pet cleaning fee of $150 will be charged.  

Each vehicle is outfitted with a rugged roof rack ready to hold Guests. Our roof top tents can hold two adults comfortably OR two adults and one child with a total maximum weight of 550 LBS.

A duvet, sheets and additional blankets are a $5/day charge. 

Smoking, vaping, e-cigarettes, cannabis, etc., is NOT allowed inside of the vehicle or roof-top tent. If the vehicle or roof top tent smells like any form of smoke, including campfire smoke, an additional cleaning fee of $300 will be charged to the Guests credit card on file.

Each vehicle is equipped with a Garmin InReach GPS, this allows for emergency services to be reached when out of service. This is only to be used in emergency situations.

If this device is used for pleasure used there is a $0.75/message, $1.40/access to weather updates, $0.15/send and recevie tracking points.

Yes. Each vehicle has a roadside assistance phone number that can be contacted in the case of an emergency.

With each rental safety is our number one priority. Each vehicle is equipped with a fire extinguisher, first aid kit, tow ropes, vehicle safaty kit, air compressor, and  spare tire. Please reach out if you have any questions about safety equipment.